Medsphere Commercial

Product Manager – RCM Analytics

The product manager responsible for RCM analytics maintains and develops content for reports, dashboards, and scorecards within Medsphere’s revenue cycle management system.  Tasked with creating the analytics strategy, the product manager is responsible for the lifecycle of reporting objects, as well as identifying the product’s defining features.

Medsphere clients use these analytics objects to gain perspective into the common revenue cycle stages of registration, billing, coding/medical records, collections, and bad debt processes. Periodically, the project manager reviews and addresses support tickets on a client’s behalf to resolve defects in reporting data or behavior.

Product management responsibilities include the formulation and maintenance of a quarterly analytics development plan, commonly referred to within Medsphere as a “sprint.”  The product manager for RCM analytics serves on a committee of product managers and senior leadership that guides the overall direction of the product. Additionally, a multi-year product roadmap is projected based on information gathered from internal and external stakeholders.

The successful candidate will gather requirements from non-technical stakeholders and translate them into easy-to-understand representations of data and concepts.  Familiarity with and comfort working in remote environments are necessary.

System(s), Tool(s), Task(s)

  • Develop and deploy reports on the SQL Server Reporting Services platform
  • Develop and deploy dashboards using Microsoft’s Power BI data visualization tool
  • Periodically perform custom data transformations in conjunction with import/export processes from a SQL database for new client implementations
  • Proprietary scorecards are built into the RCM application. The product manager provides design and data elements, often in the form of a query, to in-house programmers pursuing the desired deliverable.
  • Where appropriate and necessary, this position aids projects involving Electronic Data Interchange (EDI ANSI X12).

Required Background and Expertise

  • Strong to expert competency with SQL (query writing, stored procedures, data update)
  • Experience building reports and expertise using SQL Server Reporting Services Report Builder
  • High-level competency with Microsoft Power BI
  • Expert-level familiarity with MS Office365 tools, including Word, Excel, PowerPoint
  • A bachelor’s degree (informatics, computer science, statistics, management, HIM, medical)
  • Excellent problem-solving skills
  • Superior written and oral communication skills
  • Ability to take a project from concept to customer delivery

Preferred Background and Expertise

  • Prior work in a healthcare environment, preferably in the area of revenue cycle management
  • Experience defining and maintaining development standards
  • Knowledge of data warehousing / database replication
  • Familiarity with clinical data terminologies or code sets (CPT/HCPCS, ICD-9/10, DRG, APC)
  • Expertise in writing Power Query, DAX data analysis and M formula language
  • Experience with ANSI Electronic Data Interchange (EDI) transactions
  • Prior use of FTP/SFTP utilities
  • Exposure to Azure DevOps and/or MS Project
  • Experience with a customer support ticketing system

Perks and Benefits

  • Flexible time off plan
  • Great working environment
  • Flexible work hours
  • Health, vision, dental, 401k, and all the other necessary benefits

Medsphere is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

The position is remote.

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