The concept of return on investment (ROI) may seem fundamentally and primarily mathematical if only because it’s framed that way in other sectors. Investors, for example, have at their disposal a simple equation in which ROI is equal to the gain from an investment minus the cost of an investment divided by the cost (ROI = gain – cost / cost).
Measuring value for a behavioral health EHR is not nearly so straightforward. Still, many years into the proliferation of EHRs and other forms of healthcare IT, we have a much clearer picture of how technology can make a positive impact and whether or not it succeeds.
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