Physician Relationship Management

Plan, track & measure the effectiveness of liaison activity across key growth initiatives.

Maximize Physician Engagement


Marketware’s Physician Relationship Management Platform makes it easier than ever to plan, track, and measure the effectiveness of liaison activity across key growth initiatives. You’ll be better armed to prevent physician turnover and loss of revenue by keeping organized timelines and task assignments.

Review responsiveness by tracking physicians and closing the loop on any obstacles to access or service issues.

Our easy-to-use platform integrates claims data into the PRM to help you understand patient mix, payer mix, claims volume, and shared patient connections at the provider level to help you evaluate return on visit.

I love my experience with Marketware. From the very beginning, exploring products to help the physician liaison program, the sales process & continued support — all expectations are always exceeded. Our customer support manager has also been with us from the very beginning and is always helpful, professional, & available.

I would recommend Marketware’s PRM 100%. I don’t know how we got through all those years using mostly manual tools.

Plan, Track & Measure with Our PRM


Evaluate return on investment, track top providers in your market, & gather market intelligence with our PRM.

PRM Dashboard


Set Growth Initiatives

Use Marketware’s Physician Relationship Management solution to set growth initiatives specific to outreach campaigns, including goal setting, key targets, planned tactics in the relationship development funnel — and, most importantly, related results. Our PRM allows you to see a comprehensive overview of all tasks and active and completed initiatives, plus easily edit and create new initiatives. The overview includes updates such as:

  • Initiatives started, ended, total for the last 90 days
  • Initiatives by status & category
  • Members that are in progress, completed, & total for the last 90 days
  • Members by status & type

PRM Dashboard


Track Progress

Provide clarity and assurance by quickly and easily producing robust reports on the different aspects of your physician relationship management initiatives. For ease of stakeholder engagement, you can also simply export your reports into a variety of formats, ranging from PDF to CSV and more. Generate reports that demonstrate the Return on Investment (ROI) of your referral development. That means you’ll be able to see your referrals increase over time and correlate that increase with the initiatives you’ve created and the relationships you’ve built.

Team Activities


Plan Your Work

Our product allows you to visualize & prioritize tasks & candidate contacts. Marketware’s PRM also gives multiple team members and departments the ability to contribute to your day-to-day plans and provides strategic reports to identify your key metrics and understand your Return on Investment (ROI) and Return on Visit (ROV).

Learn more about activities →

Referral Source Issues


Monitor Issue Management

Identify and track roadblock issues by referral source and monitor average response times. This feature allows you to explore department-specific or organizational access and service trends that may lead to growth barriers. Our issues section allows you to effortlessly log new issues, view notes, and run detailed reports.

Physician Profile


Build Comprehensive Profiles

Create a variety of profile records to manage all the people & places involved in your recruitment efforts, including education, employment history, and sources. A typical applicant tracking system allows you to create a candidate profile. However, Marketware includes fields that are relevant to physician onboarding. Additionally, our platform allows you to create custom fields so you can capture valuable insights unique to your organization.

PRM Dashboard


Enjoy Seamless Data Integrations

See claims results, including patient mix, payer mix, claims volumes & shared patient connections at the provider level with our in-app dashboards. You can also access filters to view internal & external data results tied to key profile fields or providers in specific initiatives, visits, or issues collected from providers.

Learn more about data integrations →

 

What makes our PRM different?


We provide the best tool to foster the right provider relationships.

Field Intelligence

See all activities by practice, provider, liaison, or initiative & gather market intelligence with our key insights.

External Data

Track top providers in your market by the provider or service line & analyze the shared patient mix.

Internal Data

Identify top-performing service lines, referring providers & outbound referrals to evaluate return on investment.

Combine Medsphere Solutions

When you bundle with the other Medsphere solutions, not only do you get a one-stop partner to help you succeed, but your organization becomes even more efficient with completely integrated solutions. From hospitals to physician practices, Medsphere can be your go-to resource for all your Health IT needs.

Product

Physician Relationship Manager

Product

Healthcare Analytics

See data centered around physician referral trends in your market.

Schedule a live demo with a Medsphere Solutions Consultant today.

Schedule a Demo