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Strategically constructing and continually refining an onboarding program is critical to the success of newly acquired physicians. Successful onboarding will yield sustainable and far-reaching results by increasing physician satisfaction, loyalty, and ultimately retention.
Streamline onboarding by using templates to create a cohesive, unique to your organization, onboarding experience for new providers.
Utilize dashboards to visualize and track involved teams as they progress through each step of the process. Marketware’s onboarding solution provides the ability to easily record details, communicate inter-departmentally, and gain insight for staying on track. Our robust reporting provides detailed information to track KPIs, identify areas of opportunity, and celebrate each team’s contributing efforts.
Our Client Success Executive has been phenomenal in educating me and my work colleague about Marketware’s Physician Strategy Suite, answering questions, providing training and recommendations. Our strategist is timely in her communications, patient in her explanations, and demonstrates a deep working knowledge of Marketware.
Support the complex, system wide processes involved in effective physician integration.
Onboarding Overview
Our physician onboarding platform enables onboarding teams to stay on track as new physicians are brought up to speed. Keep managers informed of what’s going on at the account and team levels or how your recruitment is progressing using our high-level recruitment overview. The overview includes updates such as:
Onboarding Project
Support cross-team collaboration during new physician onboarding with customizable templates that allow you to easily visualize pipelines and open activities. Allowing teams from across your organization to document and work on best practices for new physician launches, which can improve a new physician’s satisfaction, practice performance, and long-term retention.
Physician Profile
Create a variety of profile records to manage all the people & places involved in your recruitment efforts, including education, employment history, and sources. A typical applicant tracking system allows you to create a candidate profile. However, Marketware includes fields that are relevant to physician onboarding. Additionally, our platform allows you to create custom fields so you can capture valuable insights unique to your organization.
Team Activities
It’s important to build opportunities to routinely meet with new physicians to assess how well they are adjusting and any additional professional and/or personal support they may need. Our platform allows you to create a team-based onboarding environment by having multiple users & departments contribute to scheduling and planning these activities to stay on track.
The activities feature helps you maintain, track, and report on the important work your organization does. They can consist of tasks, events, and communications, helping your team nurture relationships no matter where they reside in the organizational process.
Onboarding Dashboard
Create an organized onboarding experience, visualize teams & monitor pipelines involved in the process with our dynamic dashboards.
Analyze trends by candidate, specialty, and more to identify gaps that may negatively impact your onboarding efforts. With our dashboards, you can set goals and understand metrics, such as launch date changes and departmental progress. You can also record and report on activities and expenses to better manage your team’s effectiveness.
Learn more about onboarding dashboards →
We support cross-team collaboration from the start.
KPI Reporting
User-friendly reporting helps recruiters evaluate how efficient & effective their team activities are today.
Notifications
In-app activity commenting & mentions trigger email notifications so users never miss a beat on the latest updates to a provider in progress.
Simplify Communication
The onboarding platform makes it easier than ever to communicate between multiple teams & keep track of conversations.
Web-Based
The web-based platform stores key trends observed from various data sources, making it more accessible than ever.
Physician and provider onboarding is the complex, yet often not-so-formal process of getting your new hire ready to practice. While that may sound simple enough, there are multiple departments and often hundreds of tasks that must happen simultaneously before your physician or provider can see their first patient. In addition to time-consuming administrative components like credentialing, payer enrollment, privileges, medical staff orientation, and practice setup, many essential tasks focus on a culture, community, and engagement perspective. All of these help the physician or provider establish a firm foundation for their new practice, as well as long-term success within the organization and the broader community.
When done right, physician onboarding increases new provider satisfaction and retention, drives practice productivity, builds system revenue, and increases market share.
The terms ‘onboarding software’ or ‘employee onboarding systems’ traditionally describe human resources (HR) software designed to deliver a quick, streamlined, and engaging experience for new hires. For physicians and providers, that need is significantly different. First, in many cases, HR is not the primary driver of physician onboarding. Second, because of the number of complex tasks and departments involved in physician onboarding, a software platform ensures that all administrative, regulatory, quality/safety, training, practice, marketing, and personal boxes are checked. This process is time-consuming, to be sure, which makes software essential in keeping all participants on the same page both before and after the new physician’s start date.
The right physician and provider onboarding software turns all those siloed departmental checklists into a master onboarding process of sequential key tasks to be completed within a certain timeframe. By storing this information in a centralized location, all responsible parties can access, communicate about, and complete their tasks in real time. Leaders and/or onboarding coordinators can also utilize pre-made dashboards and produce roll-up reporting. These reports highlight key trends, gaps, or lags in processes, as well as at-risk providers that need attention to help them meet their start date.
Connect with our entire Physician Strategy Suite to assess the bottom-line impact of activity in the field and study individual providers — as well as track physician recruitment and onboarding efforts, all in 1 solution.
Product
Physician Onboarding
Product
Physician Recruitment
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