Essentially every hospital must periodically dedicate time and talent to process-related and other operational improvements to achieve better clinical outcomes and financial ROI from their IT systems.

The fact is systems customization is a process that is never finished. The changing state of the art, medical practice guidelines, changes in payment models, new organizational strategies and federal and state compliance changes mean that clinical and financial systems and the workflow of users will continue to change. Working with hospital staff, Phoenix incorporates professional systems assessment and optimization project planning, design, and oversight to overcome workflow inefficiencies, improve continuity of care and revenue cycle outcomes, improve technology and, ultimately, enhance ROI.